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Learn More JTECH Medical's Customer Support portals gives you access to training videos to help you learn your products. More Information -
Hardware Maintenance JTECH Medical's Hardware Maintenance gives you free annual checkups for your instruments, including the recommended annual factory calibration of your devices, and much more. More Information -
Software Maintenance JTECH Medical's Guardian Software Maintenance gives you access to software updates to help you protect your investment. More Information -
Instruction videos JTECH Medical's Customer Support portal gives you access to training videos to help you learn your products. More Information
Customer Support
We are committed to providing world class support to all of our customers.
This customer portal was designed around you, our customer.
We're here to help.
This site will continue to grow and expand to incorporate new ideas and the features that are important to you. Join the JTECH Community here on the Customer Portal website and help to shape the future of JTECH Medical's world class support.
- Maintenance
- FAQs
- Downloads
- Video Trainings
- Hands-On Training
Software Maintenance Agreements
Get members only access to extended features.
Exclusive after hours support.
Unlimited tech support by phone, email, or fax.
Frequently Asked Questions
Get instant access to solutions and answers to common questions.
There is no wait, and a membership isn't needed to view FAQ's.
Don't see your answer? Chat with us now; we are here to help you succeed.
Software Downloads
Find out what updates are available for your system.
Login for revision updates and software improvements.
Keep your system up up to date and running smoothly with our help.
Online Trainings and Tutorials
Learn from the pros, the people who programmed your software.
Use the search function to find training videos to share with your staff and colleagues.
Seminars and In-Clinic Trainings
JTECH Medical is dedicated to providing you and your staff with the quality training and education you need to become expert users of Tracker software.
We offer a variety of options from educational seminars, to in-clinic training in our efforts to make learning more convenient and effective for you.